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Atlanta, GA · Helping US small businesses

Your entire IT
department, one flat per-user fee.

Northpoint IT helps small businesses run Microsoft 365, devices, networks, and security. We start in Atlanta and work with companies across the United States.

Based in Atlanta, GA
ATL
Home base
Built for US small business
US
Small biz
Typical onboarding
10 days
Onboarding
What we do

IT help small businesses actually need.

Microsoft 365, devices, office network, and a ticket queue. Atlanta first, then other US small companies.

01

Day-to-day IT

Microsoft 365 administration, device help, and a real ticket queue during business hours for Atlanta and US small businesses.

  • Mon-Fri, 8am-6pm ET
  • M365 users and licenses
  • Written close notes
02

Cloud & devices

Intune, Autopilot, and Entra ID so laptops and phones enroll cleanly and MFA is on.

  • Intune / Autopilot rollouts
  • MFA and Conditional Access
  • M365 tenant cleanup
03

Network & baseline security

Office network, VPN, and WiFi help, plus a practical security baseline for insurance questions — not a 24/7 SOC.

  • Metro Atlanta site visits
  • VPN / WiFi / LAN review
  • MFA and backup proof list
0h
From assessment to proposal
0 days
Typical onboarding
0%
Documented environments
0+
Employee companies we fit
Why Northpoint

Local help, clear IT.

Northpoint IT is here to help small businesses in Atlanta and across the US. You talk to the people who do the work.

Atlanta first

We live here. Wave one is Metro Atlanta small businesses. Then other US companies that already run Microsoft 365.

Security-first baseline

MFA, managed endpoints, and documented access on day one so you are ready for insurance questions and client audits.

Documented everything

Every environment, credential and fix lives in a knowledge base, so you are never stuck with one person who knows how it works.

Clear next step

Twenty-minute call. If we can help, you get a simple plan. If we cannot, we say so.

How it works

From first call to fully onboarded in ten days.

A short, deliberate runway. Every step has a fixed scope and a fixed price. No open-ended discovery phases that quietly burn budget.

  1. 1
    Step 01

    Discovery call

    A focused 20-minute conversation about your setup, what breaks, and what it costs you when it does. No pitch deck.

  2. 2
    Step 02

    Paid assessment

    A fixed-price review of your environment, risks and licensing, credited 50% back if you sign a managed plan within 60 days.

  3. 3
    Step 03

    Proposal in 48 hours

    Per-user pricing, clear SLAs and a transition plan in plain language. You always know what you are buying.

  4. 4
    Step 04

    Onboard in 10 days

    Contracts, credentials, agents and documentation handled for you, with a named point of contact from day one.

Pricing

One flat fee per user. No surprises.

Every identity with a login counts as one user, billed monthly on an annual agreement. Projects are quoted separately, so you always know the math.

Core

$99/ user / month

Reliable day-to-day IT for teams that mostly need things to work.

  • Microsoft 365 administration
  • Patch management & endpoint protection
  • Business-hours helpdesk (Mon-Fri, 8am-6pm ET)
  • Response SLA: next business day
Start with Core
Most popular

Plus

$149/ user / month

Modern device management and security for hybrid teams.

  • Everything in Core
  • Intune / Autopilot device management
  • Device backup & lifecycle
  • Structured user onboarding
  • Standard requests: 8-business-hour SLA · P1 issues: 4 hours
Start with Plus

Premier

$199/ user / month

A full outsourced IT department with proactive strategy.

  • Everything in Plus
  • Standard requests: 4-business-hour SLA · P1 issues: 1 hour
  • Quarterly technology roadmap (vCIO)
  • Vendor management & security awareness
  • Priority after-hours dispatch
Start with Premier

Swipe plans

Minimum engagement $750/month. Per-device add-ons for servers and shared kiosks. One-hour P1 response included with Premier.

Client words
We had three different vendors for IT, web and email security. Northpoint consolidated all of it in ten days and cut our monthly spend by a third, while actually answering the phone.
Operations Director
12-person logistics firm

Swipe for more

How we help

The work, not a ticket maze.

Northpoint IT covers the desks a small Atlanta business actually needs: devices, Microsoft 365, network, and a real service queue.

NT

Network & security

LAN, WAN, VPN

Firewalls, WiFi, VPNs, and the security baseline your office actually runs on.

CL

Cloud & devices

Intune, Autopilot, Entra ID

Microsoft 365 tenants, zero-touch devices, Conditional Access, and Defender for Endpoint.

SD

Service desk

Tickets and updates

One queue, clear response targets, and written updates when something is broken.

EP

Endpoint & M365

Daily IT

Accounts, devices, documentation, and the work that keeps a small office moving.

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FAQ

Straight answers, before you even ask.

The questions every owner asks on the discovery call, answered the same way we answer them on the call.

Start here

Book your free discovery call.

Twenty minutes, zero pressure. We will tell you honestly whether we are the right fit, and if we are not, we will point you to who is.

Call or text(555) 010-4455
Emailhello@northpointit.example
HoursMon-Fri, 8am-6pm ET
CoverageRemote-first · US-wide

No spam, ever. Your details go straight to a partner, not a sales sequence.

Tell us what is breaking

Average first reply: under 4 business hours.